// OBSERVABILITY SPECIALIST

Mridul Singhal

L2/L3 Application Support & Observability Engineer. I construct robust production guardrails, monitor live data pipelines, and keep applications running at scale.

Explore Work
Get In Touch
UTF-8
// Peering into the codebase...
SCROLL DOWN
// init.sys

Who Am I?

Pixel-art avatar of Mridul Singhal
// mridul_v3.bin
env .env.production
PROD_CONF
# Environmental parameters & profile declaration SYS_NODE_NAME="Mridul Singhal" SYS_CURRENT_ROLE="Application Support & Observability Engineer" SYS_EXPERIENCE_YEARS=3.1 # 3+ years at Michelin Group SYS_PRIMARY_LOCATION="Pune, India" # Supporting Europe-region nodes # Operational Dependencies & Metrics SPLUNK_DASHBOARDS_BUILT=100 # Powered by complex SPL transaction logs MISSION_CRITICAL_APPS_ACTIVE=10 # Direct L2/L3 escalations owned CFT_KAFKA_LAG_MITIGATION_PCT=15 # Transmission queue reductions INCIDENT_DETECTION_BOOST_PCT=25 # Rapid diagnostic speedups # Metabolism and development settings COFFEE_CONSUMPTION_RATE="Infinity" # Principal operational fuel source SLEEP_LATENCY_ALERT_DEPENDENT=true # On-call response trigger METABOLIC_CARBON_COMPILER="98.6%" # Core hardware profile

I am an Application Support & Observability Engineer with 3+ years of experience securing and monitoring high-throughput production infrastructure. My experience focuses on supporting Europe-region business users, troubleshooting complex production issues, and maintaining system uptime.

By leveraging Splunk metrics and SPL scripts, I specialize in converting raw system telemetry into clear, visual dashboards that speed up incident response times. My daily duties center on managing Kafka data flows, IBM TPX mainframe file transfers, and database cluster integrity.

When I'm not writing automation tools in Python or analyzing database performance, I build responsive full-stack web applications using TypeScript and React.

0+
Years Experience
0+
Splunk Dashboards
0+
Applications Supported
// git log --oneline

Professional Experience_

📂 WORKSPACE_EXPLORER
  • 📁 MICHELIN
    • $_ michelin.sh
    • {} obs_dashboard.log
    • {} access_reviews.json

Application Support Engineer

Michelin India Pvt. Ltd.
JULY 2022 – PRESENT
Pune, India
  • Own L2/L3 production support for 10+ mission-critical mainframe and web applications serving active Europe-region business users.
  • Monitor high-throughput Kafka data streams and CFT mainframe transactions, mitigating transmission inconsistencies by 15%.
  • Safeguard operational integrity by diagnosing complex logs and performing targeted data investigations in MySQL, PostgreSQL, and MongoDB databases.
  • Act as the primary on-call support engineer, resolving incidents quickly to satisfy strict SLA agreements.

Observability & Monitoring Architect

Michelin India Pvt. Ltd.
MONITORING LABS
Pune, India
  • Designed and scaled over 100+ production Splunk dashboards, automated alerts, and correlation searches using complex SPL queries, improving incident detection times by 25%.
  • Engineered operational health scripts in Python that automated standard diagnostics, saving approximately 2 hours of manual engineer effort per day.
  • Automated metric monitoring loops for database loads, preventing downtime spikes across transactional nodes.
📊 Michelin Europe Observability Diagnostics Status: Active
CPU Load
28%
Kafka Lag
5%
Active Alerts
0 active
[OK] Splunk metrics reporting normal traffic flow.
[OK] Kafka topic partitions synchronized. Lag: negligible.

Security & Compliance Lead

Michelin India Pvt. Ltd.
GOVERNANCE & AUDIT
Pune, India
  • Execute rigorous quarterly access and security governance audits for 30+ applications, preserving operational compliance.
  • Maintained IT security policy alignment and worked closely with developers to audit privileges.
  • Coordinated service restorations following **ITIL 4 guidelines** during high-severity production challenges.
// cat package.json

Skills & Dependencies_

Hover over any dependency in my environment manifest to compile the proficiency level, specific metrics, and supportive use-cases.

json package.json
JSON
{ "name": "mridul-singhal", "version": "3.0.0", "observabilityDependencies": { "splunk-spl": "^9.5.0", "kafka-data-stream": "^8.0.0", "incident-management": "^9.0.0" }, "languages": { "python": "^3.11.0", "sql": "^2025.0.0", "typescript": "^5.3.0" }, "databases": { "relational-sql": "^15.0.0", "mongodb": "^6.0.0" }, "webDevelopment": { "next-react-framework": "^14.2.0", "nodejs-backend": "^20.0.0" }, "systems": { "linux-unix": "^POSH.1", "mainframe-tpx": "^zOS.v2" } }
// git status

Engineering Projects_

🖥️ rust-v1.3

MASTerm

A high-performance terminal framework in Rust focused on optimizing shell usability and sub-millisecond startup speeds.

Rust
⭐ 142 🌿 Main
🌐 v3.0-live

Observability Portfolio

Mridul's premium interactive portfolio using high-fidelity glassmorphic editors, pixel highlights, and smooth scroll setups.

TypeScript
⭐ 87 🌿 Live
🛡️ ai-assistant-main

MAS AI Security

Full-stack automated security scanning platform offering authenticated user flows and local model dependency audits.

MongoDB
⭐ 115 🌿 Dev
⚡ prod-cluster

Flux Workspace

Collaborative planning workspace supporting real-time websocket synchronization, dynamic canvases, and DB-backed planning boards.

React
⭐ 94 🌿 Prod
🏏 cricket-story-v2

Cricket Chronicles

TypeScript application processing game statistics to map iconic historical matches into narrative-driven visual timelines.

TypeScript
⭐ 61 🌿 Story
// cat academic.history

Education_

academic_db=# SELECT degree, school, location, duration FROM education;
+- B.TECH COMPUTER SCIENCE ENG. ---------------------------------------------------+ | School: MIT World Peace University | | Location: Pune, India | | Duration: July 2017 - May 2022 | +----------------------------------------------------------------------------------+ (1 row returned successfully)

B.Tech in Computer Science Engineering

MIT World Peace University
📍 Pune, India JULY 2017 – MAY 2022
// achievements.unlocked

Certifications_

🏅

ITIL 4 Foundation

IT Service Management & SLA Delivery Standards

Credential ID: GR671777078MS

✦ UNLOCKED
🏅

MongoDB Database & Security

MDB100 Certification

✦ UNLOCKED
🏅

MongoDB Optimization & Performance

MDB200 Certification

✦ UNLOCKED
// secrets.decoded Unlocked: [ 0 / 4 ]
☕
Caffeine Overflow
Type 'coffee' in terminal
🕵️
Hackerman
Type 'sudo rm -rf' in terminal
🎮
Matrix Overload
Enter the Konami code sequence
📬
System Boot
Submit the contact form
// ping -c 3 mridul

Get In Touch_

contact@mridul-portfolio:~$

// System online. Got a production query or system design challenge? Execute system commands directly in the shell prompt at the bottom, or send standard form inputs.

// Type 'help' to audit available operational system utilities.
// UX System Notice: Non-technical visitors can directly type standard name, email, and message inputs in the form below. If you are a developer, feel free to execute interactive shell commands directly in the active prompt line at the very bottom!
$
$
$
guest@mridul-portfolio:~$

// Establish peer connections